Software Quality Assurance Analysts and Testers

Also called: Application Integration Engineer, Application Integrator, Applications Analyst, Applications Quality Assurance Specialist (Applications QA Specialist), Applications Software Engineering Information Technology Specialist (Applications Software Engineering IT Specialist)

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Develop and execute software tests to identify software problems and their causes. Test system modifications to prepare for implementation. Document software and application defects using a bug tracking system and report defects to software or web developers. Create and maintain databases of known defects. May participate in software design reviews to provide input on functional requirements, operational characteristics, product designs, and schedules.

Design test plans, scenarios, scripts, or procedures.
Document software defects, using a bug tracking system, and report defects to software developers.
Identify, analyze, and document problems with program function, output, online screen, or content.
Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
Document test procedures to ensure replicability and compliance with standards.
Plan test schedules or strategies in accordance with project scope or delivery dates.
Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
Test system modifications to prepare for implementation.
Monitor bug resolution efforts and track successes.
Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
Provide feedback and recommendations to developers on software usability and functionality.
Update automated test scripts to ensure currency.
Create or maintain databases of known test defects.
Install, maintain, or use software testing programs.
Install and configure recreations of software production environments to allow testing of software performance.
Monitor program performance to ensure efficient and problem-free operations.
Identify program deviance from standards, and suggest modifications to ensure compliance.
Develop or specify standards, methods, or procedures to determine product quality or release readiness.
Design or develop automated testing tools.
Investigate customer problems referred by technical support.
Conduct historical analyses of test results.
Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
Evaluate or recommend software for testing or bug tracking.
Coordinate user or third-party testing.
Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
Visit beta testing sites to evaluate software performance.
Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
Store, retrieve, and manipulate data for analysis of system capabilities and requirements.

Work Context

Electronic Mail — 97% responded "Every day".
Spend Time Sitting — 77% responded "Continually or almost continually".
Face-to-Face Discussions — 86% responded "Every day".
Work With Work Group or Team — 67% responded "Extremely important".
Importance of Being Exact or Accurate — 56% responded "Extremely important".
Indoors, Environmentally Controlled — 78% responded "Every day".
Telephone — 49% responded "Every day".

Work Activities

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.

Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.

Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.

Detailed Work Activities

Develop testing routines or procedures.
Test computer system operations to ensure proper functioning.
Develop testing routines or procedures.
Compile technical information or documentation.
Report maintenance or equipment problems to appropriate personnel.
Analyze data to identify or resolve operational problems.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Engineering and Technology

Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Speaking

Talking to others to convey information effectively.

Programming

Writing computer programs for various purposes.

Inductive Reasoning

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

People interested in this work like activities that include ideas, thinking, and figuring things out.

They do well at jobs that need:

Achievement/Effort

Persistence

Initiative

Leadership

Cooperation

Concern for Others

Social Orientation

Self Control

You might use software like this on the job:

Enterprise application integration software

Extensible markup language XML
Oracle Fusion Middleware
IBM WebSphere
Microsoft SQL Server Integration Services SSIS
Atlassian Bamboo
SAP Netweaver
Enterprise application integration EAI software
IBM InfoSphere DataStage

Object or component oriented development software

jQuery
Scala
Objective C
Oracle Java
Practical extraction and reporting language Perl
Python
R
Apache Groovy
Advanced business application programming ABAP
Apache Spark
Swift
C++
C#
Oberon
Modula
Objective Caml
Smalltalk
Simple API for XML SAX
Self
SAP PowerBuilder
Collaborative Application Markup Language CAML
Common Lisp Object System CLOS
Component object model COM software
Component-based Scalable Logical Architecture CSLA
Eiffel
Embarcadero Delphi
E++ pattern language
Distributed component object model DCOM software
Document Object Model DOM Scripting
ABC: the AspectBench Compiler for AspectJ
Acresso InstallAnywhere
Apple Cocoa
Jupyter Notebook
Microsoft Visual Basic.NET
Microsoft Visual C# .NET
Microsoft ActiveX

Analytical or scientific software

SAS
IBM SPSS Statistics
The MathWorks MATLAB
Minitab
The MathWorks Simulink
StataCorp Stata
Simulation program with integrated circuit emphasis SPICE
Data analysis software
Dynamic modeling software

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